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Mechanical Advisory

Sonsio understands the unique relationships that our dealers work hard to build and maintain with their customers. In today’s competitive marketplace, being viewed as a trusted, full-service resource is essential. Offering value-added services that extend beyond the sale can be the difference between simply competing and truly thriving.

Through our Mechanical Advisory platform—featuring MyAutoExpert™, TalkToMyMechanic™, and GoToMyMechanic™—Sonsio provides specialized tools designed to support both our dealers and their customers throughout the vehicle ownership journey.

With access to our ASE-certified mechanical technicians, your customers can receive expert guidance on mechanical diagnoses, repair estimates, rental car questions, and more. Our technicians are extensively trained and equipped with comprehensive diagnostic databases, technical service bulletins, recall information, and real-time parts pricing across the United States and Canada. Best of all, we respond seamlessly on your behalf, so your customers experience the support as an extension of your shop.

For more information, select the benefit you are interested in below:

Live Chat Administration – Provides a customized live chat window on your website for your online visitors to chat with ASE Certified Technicians and receive answers to their mechanical questions in real time. Click here to learn more
On-Demand Phone Support – On-demand phone support provided by ASE Certified Master Technicians: shop locator, mechanical diagnosis, repair estimator, technical assistance, and repair second opinion. Click here to learn more
Rental Car Support – On-demand phone support provided by ASE Certified Master Technicians to consumers needing immediate guidance about any rental car being driven. Click here to learn more
Used Car Buying Assistance – ASE Certified Master Technicians assist members in making an informed and empowered decision and can give detailed information and reports about: vehicle features, comparison pricing, ownership costs, maintenance schedules, recalls, technical service bulletins, used car checklists, and inspection forms. Click here to learn more

For more information about Sonsio Mechanical Advisory or about specific benefits listed above, fill out the form to the rightbelow.

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Sonsio is a Dealers' Choice Award Winner two years in a row

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Consumers who use Live Chat are 82% more likely to convert than a regular website visitor and average order values are typically 13% higher.

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